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Workspace Periodic Refresh Is Failing (Doc ID 2865664.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

Periodic refresh of workspace failing with an error in Production below is the error.

Error:System error occurred java.lang.IllegalArgumentException: The user [tenant=null, username= "value" is not a valid user

Steps:

Go to Setup and Maintenance
Search for Task-> Configure Adaptive Search
The Periodic refresh is failing with an error.

Error:System error occurred java.lang.IllegalArgumentException: The user [tenant=null, username= "Value" is not a valid user

Cause

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In this Document
Symptoms
Cause
Solution


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