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Oracle Sales Cloud for Office 365: Migration from REST API's to Microsoft Graph API's (Doc ID 2865751.1)

Last updated on APRIL 28, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

 Microsoft is deprecating Outlook REST APIs used by the side panel and sync process, and Oracle Sales Cloud for Microsoft 365 customers must migrate to Microsoft Graph APIs by January 15, 2023.

Solution

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