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Add User Error "User belongs to <Company Name> company. They can only be added to <Company Name> company in this tenant." (Doc ID 2865784.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Primavera Cloud Service - Version 22.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to add users to the Oracle Primavera Cloud environment the following error occurs.

ERROR
 
"User belongs to company. They can only be added to company in this tenant."

STEPS TO REPRODUCE

  1. Access OPC with Administrative Permission
  2. Navigate to Global Admin > Users
  3. Select Add, and fill in email address
  4. Error appears underneath email address field and it is not possible to move forward with the addition of the user

Cause

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In this Document
Symptoms
Cause
Solution


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