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Risk Assessment Is Not Getting Created For A Particular Customer on cloud. (Doc ID 2866180.1)

Last updated on MAY 05, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version and later
Information in this document applies to any platform.


Problem statement: The particular customer was not picked for KYC assessment.
ex: id:12345936 occupation:22


Changes: The account opening date was changed for one of the customers, from 22-mar-22 to 15-apr-22.
Action: The batch was run on 16-apr-22.
Expectation: the customer with the new account will be picked for KYC assessment, as the account opening date falls in between the run date of the current KYC Daily batch and the previous successful KYC Daily batch.

Result: The customer was not picked.


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