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Reports / Dashboards Not Loading In Fusion After 22A Update (Doc ID 2866404.1)

Last updated on MAY 05, 2022

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.04.0 version, Analytics

ACTUAL BEHAVIOR
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Reports/Dashboards not loading in FA after 22A update

Dashboards embedded in FA are not loading / keep spinning after 22A or 22B update. Accessing the same directly from OTBI (i.e. https://<host>/analytics) works fine, but not through in FA. Embedded reports keep spinning and never return results. This can happen to

1) Reports under Home > Analytics 2) Infolets embedded in UI  3) In UI Analytics > Favorites report  4) Reports under Home > Reports and Analytics

EXPECTED BEHAVIOR
-----------------------
Reports and dashboards should load when accessed through FA

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Home > Analytics > Embedded dashboard
2. Reports on the dashboard keep spinning

Cause

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In this Document
Symptoms
Cause
Solution
References


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