My Oracle Support Banner

System does not display Account records via Digital Sales Next Gen UI (Doc ID 2866602.1)

Last updated on AUGUST 08, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Opportunities

ACTUAL BEHAVIOR

System does not display Account records via Digital Sales Next Gen UI

EXPECTED BEHAVIOR

System must display Account records via Digital Sales Next Gen UI


STEPS

The issue can be reproduced at will with the following steps:

Log into application
Navigator>Digital Sales>Accounts
Perform saved serach or any other search

system does not display any records



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.