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System gives error when create opportunity record via Digital Sales Next Gen UI (Doc ID 2866604.1)

Last updated on MAY 18, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Opportunities

ACTUAL BEHAVIOR

System gives error when create opportunity record via Digital Sales Next Gen UI

EXPECTED BEHAVIOR

System must create opportunity record via Digital Sales Next Gen UI


STEPS
The issue can be reproduced at will with the following steps:

Log into application
Navigator>Digital Sales>Opportunity>
create opportunity

Name: Test Opty1
key in other details
Save

give error

Couldn't complete the request
An opportunity with the name Test Opty1 and this account already exists for the business unit. Enter a unique combination of name, account, and business unit. (MOO-450022)

 

Cause

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In this Document
Symptoms
Cause
Solution


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