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Some BP Record PDF Attachment Files Download Automatically When Reviewing In The Browser (Doc ID 2866777.1)

Last updated on APRIL 20, 2023

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On : Unifier 22.3

ACTUAL BEHAVIOR
---------------
When users review a Business Process (BP) record attachments that are PDF files, the preview will work with some files and with others it will not preview and the file will download automatically.

EXPECTED BEHAVIOR
-----------------------
Files should preview and not download automatically.

STEPS
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The issue can be reproduced at will with the following steps:

  1.  Login into Unifier.
  2.  Open the shell in user mode.
  3.  Navigate to project.
  4.  Find the record.
  5.  In the attachment section there are PDF files. Users should be able to preview them.

Cause

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In this Document
Symptoms
Cause
Solution


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