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[OSF] Changing Image In MediaType Browser Leads To 'Internal Server Error' When Trying To View The Page, on The Storefront, With The Image (Doc ID 2866818.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.1.8 and later
Information in this document applies to any platform.

Symptoms

Created a MediaLogo Widget that in its configs receives a mediaType item.

 

When previewing the page (home) after deploying, I can see everything looks how it is supposed to; however, if I go to the MediaType browser, in the components config, and select another media. When I try to view the page again in preview the logs show the following error it causes an Internal Server Error. 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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