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Not Able To Add a User As an Agent of a Service Request (Doc ID 2867065.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


 Go to a service request detail, try to assign a specific user to be owner of the SR, but the user is not showing after search.  In the meantime, other users with the same roles are available for search


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