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Fusion Global Payroll: Updating Final Close Date for a Terminated Employee From Payroll Relationship Page, Ending With: An Error Occurred. Contact Your Help Desk. (PAY-1635003) (Doc ID 2867505.1)

Last updated on MAY 20, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to update Final Close,
the following error occurs:

ERROR
-----------------------
An error occurred. Contact your help desk. (PAY-1635003)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Payroll Relationships page for a terminated employee,
2. Trying to update Final Close (FINC): edit and update the Final Close date from 31-Mar to 30-Apr.
3. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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