Unable To Access Files Located In A Secured Folder Of The File Manager (Doc ID 2867610.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 21 D Patch 4 and later
Information in this document applies to any platform.

- Being unable to get files located in a secured folder of the File Manager using a 3rd party tool (Postman).

- Being unable to get files when the secure image server is on using BML running urldata.

Steps to reproduce using a 3rd party tool (Postman):

a) With "Only allow users who are logged in to view the contents of this folder?" - checked
HTTP GET https://[SiteName].bigmachines.com/servlet/ImageServer?file_path=[Folder]/[FileName]
Use Basic Authentication
Result: Blank response and the status is 200 OK.

b) With "Only allow users who are logged in to view the contents of this folder?" - unchecked
HTTP GET https://[SiteName].bigmachines.com/bmfsweb/[SiteName]/image/[Folder]/[FileName]
With or without Basic Authentication
Result: The file is returned in the response and the status is 200 OK.

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In this Document

Symptoms

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