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Auto Creation Error Sending Records to the Next Step User/Group List Is Empty (Doc ID 2868119.1)

Last updated on MAY 10, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.3.0 and later
Primavera Unifier - Version 21.12.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When meeting all the conditions for auto creation, notice that the records are not Auto created and the following message is returned:

ERROR
-----------------------
Result - Failed
Reason of failure - User/Group list is empty

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Application
  2. Navigate to the affected Shell
  3. Open the affected Business Process (BP)
  4. Create a new record
  5. Fill in the mandatory details
  6. Submit the record
  7. Notice the Auto Creation error

Cause

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In this Document
Symptoms
Cause
Solution
References


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