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After 19.3.007 Upgrade the ReSA Application is Slow and Randomly Throwing PPR Errors (Doc ID 2868282.1)

Last updated on JANUARY 02, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

After MFCS : 19.3.007 upgrade the ReSA application is slow and randomly seeing PPR nullpointerException issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open any ReSA transactions.
2. Make sure the transaction does not have any sa_tran_item row.
3. Notice that the screen throws PPR exception.

Cause

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In this Document
Symptoms
Cause
Solution
References


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