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P6 Web Approvals Page Load Hangs and Never Completes (Doc ID 2868882.1)

Last updated on JUNE 23, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.2 to 22.5 [Release 22.2 to 22.5]
Primavera P6 Enterprise Project Portfolio Management - Version 21.12 to 21.12.5.0 [Release 21.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.12 to 21.12.5.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

When selecting the Approvals tab > Status Updates in P6 Web, the page never loads and the 3 "Loading" dots continue to display.

Cause

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