My Oracle Support Banner

PRC:SSP: Categories And/Or Items Not Displayed In Purchase Requisitions UI/ Category/ Search After Changing Language Preference (Doc ID 2868940.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

 
Requisition page
Shop by Category

Categories and/or Items are not displayed after the user switches between languages. For example, user signs in to English session, goes to Procurement > Purchase Requisition > Search, Categories and Items are displayed. Then same user goes to User Preferences, changes the language to Spanish, goes back to Procurement > Purchase Requisition > Search, Categories and Items that were displayed before, are no longer displayed
 
EXPECTED BEHAVIOR
-----------------------
The same categories should be displayed to user despite of the language selection.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign on as user, Language Preference = English
2. Review Procurement > Purchase Requests > Shop by Category section
User sees  categories, items 
3. Change the Language Preference to Spanish
4. Review Procurement > Purchase Requests > Shop by Category section
User no longer sees, sees few categories and items.
 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.