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Finalize Billing Documents For Portugal - Warning (Doc ID 2869196.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Reports

Finalize Billing Documents for Portugal - Warning

The Job: "Finalize Billing Documents for Portugal" is ending with warning with the message:

"One instance of Finalize Billing Documents for Portugal program is in running state, Please re-submit the request after some time
Finalize Billing Ess request is currently running"

But no process is running.
This process was schedule to run every hour but the user who had it schedule didn't had the permissions to run it since the upgrade to version 22A. But since users use this feature only on period close it was not noticed before.


ERROR
-----------------------
One instance of Finalize Billing Documents for Portugal program is in running state, Please re-submit the request after some time
Finalize Billing Ess request is currently running


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scheduled processes
2. Run Finalize Billing Documents for Portugal
3. Ends with warning message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Finalize Billing Documents for Portugal process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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