Fusion Global Human Resources : "Business Fault Null" Errors in Approval when User trying to add Email or Phone details for Terminated Employees
(Doc ID 2870624.1)
Last updated on JULY 12, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
Issue :
For Terminated Employees, when Customer tries to add an Email or Address the Approval Fails.
Fault :
Attempted to access property "businessUnit" in class "oracle.bpel.services.workflow.task.model.PersonalInformationRules.RequestorDetails" with a null object reference. at line 192 column 13 in /Ruleset(PersonalInformationRules)/Rule(NullApprove)/Pattern(v0_Task)/Test[3]
Location : ProcessApprovalProcess(Business Process Execution)
Fault :
<bpelFault><faultType>1</faultType><operationErroredFault xmlns="http://xmlns.oracle.com/bpel/workflow/taskService"><part name="payload"><operationErroredFault xmlns="http://xmlns.oracle.com/bpel/workflow/taskService"><faultInfo>ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!11.13.21.10.0/PersonalInformation to PersonalInformationRules failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause. </faultInfo><taskError xmlns="http://xmlns.oracle.com/bpel/workflow/taskError"><errorId>30082</errorId><errorArgs></errorArgs><errorMessage>WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!11.13.21.10.0/PersonalInformation to PersonalInformationRules failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause. </errorMessage><errorDate>2022-04-22T07:14:30.817Z</errorDate><isRecoverable>false</isRecoverable><sca/><faultCode>env.Client</faultCode><submittedDate></submittedDate><errorParameters><errorParameter><index>0</index><value>CallFunctionStateless</value></errorParameter><errorParameter><index>1</index><value>default/HcmPeopleProcessComposite!11.13.21.10.0/PersonalInformation</value></errorParameter><errorParameter><index>2</index><value>PersonalInformationRules</value></errorParameter><errorParameter><index>3</index><value></value></errorParameter></errorParameters><baseErrorInfo><errorMessage>Attempted to access property "businessUnit" in class "oracle.bpel.services.workflow.task.model.PersonalInformationRules.RequestorDetails" with a null object reference. at line 192 column 13 in /Ruleset(PersonalInformationRules)/Rule(NullApprove)/Pattern(v0_Task)/Test[3]</errorMessage><humanTask>default/HcmPeopleProcessComposite!11.13.21.10.0/PersonalInformation</humanTask><ruleSet>PersonalInformationRules</ruleSet><rule>NullApprove</rule></baseErrorInfo></taskError></operationErroredFault></part></operationErroredFault></bpelFault>
Scenario :
1. The approval Rules are written based on Business Unit . In Run Time, we notice for Terminated Employees the Business unit is having Null Value in the Payload
2. Issue is replicated in both Classic and Responsive Pages.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |