My Oracle Support Banner

Download Contract As Word Is Taking Longer Time (Doc ID 2871275.1)

Last updated on MAY 25, 2022

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Performance

ACTUAL BEHAVIOR
---------------


When user try to download the regenerated Contract Terms as Word from the Contract Terms tab, the file download is taking longer time (more than 2 mins)

EXPECTED BEHAVIOR
-----------------------
Download Contract as Word is taking proper time

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download contract
2. Get long time to download


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download contract in proper time

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.