My Oracle Support Banner

Adding an Event Via Mobile Using "Use Current Location" Fails with Error: "Cannot update the IE_SHIPMENTSTATUS_T record. [TIME_ZONE_GID] must reference a valid TIME_ZONE_T record." (Doc ID 2871292.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

When using "Use current location" to add an event from the OTM Mobile app. This is giving out an error. Logs show the issue is with the Time Zone sent for the event.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.