DB System patching precheck failed with DCS-10001:Internal error encountered: Failed to generate thessh key for user oracle
(Doc ID 2872664.1)
Last updated on AUGUST 15, 2022
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Server patching precheck failed while trying to generate ssh key for oracle user :
Job details
----------------------------------------------------------------
ID: 609d7358-d9b6-415d-88ca-bd385da6fcb5
Description: Server Patching Prechecks
Status: Failure
Created: April 29, 2022 1:12:21 PM UTC
Progress: 1%
Message: DCS-10001:Internal error encountered: Failed to generate thessh key for user oracle.
Cause: This is an internal error.
Action: Contact Oracle Support Services for assistance.
Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Server Patching April 29, 2022 1:12:22 PM UTC April 29, 2022 1:19:53 PM UTC Failure
Pre-operations for Server Patching April 29, 2022 1:12:22 PM UTC April 29, 2022 1:16:07 PM UTC Success
Server Patching April 29, 2022 1:16:07 PM UTC April 29, 2022 1:19:53 PM UTC Failure
Install object store swift module April 29, 2022 1:16:20 PM UTC April 29, 2022 1:19:51 PM UTC Success
task:TaskSequential_157 April 29, 2022 1:19:51 PM UTC April 29, 2022 1:19:53 PM UTC Failure
task:TaskParallel_166 April 29, 2022 1:19:53 PM UTC April 29, 2022 1:19:53 PM UTC Failure
Generating SSH key April 29, 2022 1:19:53 PM UTC April 29, 2022 1:19:53 PM UTC Failure
Changes
Cause
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