Database upgrade failing with "DCS-10001:Internal error encountered: Unable to restart listeners" in OCI VM DB System
(Doc ID 2873015.1)
Last updated on AUGUST 15, 2022
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]Information in this document applies to any platform.
Symptoms
Database upgrade from 12c to 19c failing with below errors while restarting the listeners :
dbcli describe-job -i "85bb0bfb-ee3d-44aa-a458-5cc3d2a45a00" -l Verbose
Job details
----------------------------------------------------------------
ID: 85bb0bfb-ee3d-44aa-a458-5cc3d2a45a00
Description: Database upgrade with resource Id : 1a03b291-c156-4019-94a6-306e1e5f7093
Status: Failure
Created: April 29, 2022 7:44:09 AM EDT
Progress: 95%
Message: DCS-10001:Internal error encountered: Unable to restart listeners.
Cause: This is an internal error.
Action: Contact Oracle Support Services for assistance.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |