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Database upgrade failing with "DCS-10001:Internal error encountered: Unable to restart listeners" in OCI VM DB System (Doc ID 2873015.1)

Last updated on AUGUST 15, 2022

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.


Database upgrade from 12c to 19c failing with below errors while restarting the listeners :

dbcli describe-job -i "85bb0bfb-ee3d-44aa-a458-5cc3d2a45a00" -l Verbose

 Job details
                     ID:  85bb0bfb-ee3d-44aa-a458-5cc3d2a45a00
            Description:  Database upgrade with resource Id : 1a03b291-c156-4019-94a6-306e1e5f7093
                 Status:  Failure
                Created:  April 29, 2022 7:44:09 AM EDT
               Progress:  95%
                Message:  DCS-10001:Internal error encountered: Unable to restart listeners.
                  Cause:  This is an internal error.
                 Action:  Contact Oracle Support Services for assistance.




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