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Version Action Not Creating New Version Of A Transaction (Doc ID 2873053.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 B and later
Information in this document applies to any platform.

Symptoms

The Version action is not creating a new version of the transaction.


bm.log error:
---------------
26 May 2022 08:38:59,292 [ERROR] com.bm.xchange.services.commerce.actions.CmVersionAction.docCopy(CmVersionAction.java:326) - Could not version transaction.
com.bm.xchange.db.BusinessLogicException: Auto Forwarding failed for the following reasons:
Could not find group or user with the name [USER NAME] in the advanced auto forward rule


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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