EICS Server Outage Caused Due to PromoPriceChg Import Batch Stuck Threads| Users Unable to logon to the Application
(Doc ID 2873613.1)
Last updated on JUNE 07, 2022
Applies to:Oracle Retail Enterprise Inventory Cloud Service - Version 19.3 and later
Information in this document applies to any platform.
When the Promotion price Change sftp file based batch runs every one hour, after a while, users are unable to logon to SIOCS. The following error message is presented to the users.
Login failed. Please try again or contact a system administrator.
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