Getting "Application Error Occurred" While Trying To Summary Match Invoices
(Doc ID 2874645.1)
Last updated on NOVEMBER 13, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.2 and laterInformation in this document applies to any platform.
Symptoms
On : 19.2 version, Document Matching
When attempting to summary match an invoice, the following error occurs:
The issue can be reproduced at will with the following steps:
1. Creating PO with 2 items
2. Receiving PO with multiple cartons
3. Create 1st invoice with 1st item with partial qty
4. Create 2nd invoice with 1st item with remaining qty
5. Create 3rd invoice with 2nd item (invoice qty > receipt qty)
6. Attempt Summary match, when trying to Detail Match getting "application error occurred"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |