PRC:POZ:Supplier Internal Registration Request Approvals Are Not Working (Doc ID 2874860.1)

Last updated on AUGUST 12, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When submitting for approval an internal supplier registration, with DFF at header level with value =Y, approval is routing to approver A as expected, after requesting for information in the approval flow and editing and updating DFF at header level with value =N approval routing is still with approver A

EXPECTED BEHAVIOR
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As DFF at header level with value =N was updated should be rerouted to approver B instead approver A

STEPS
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The issue can be reproduced at will with the following steps:
1. Submitting for approval an internal supplier registration, with DFF at header level with value =Y, approval is routing to approver A
2. Approver request for information,ISRR is edited, DFF at header level updated to value =N
3. Approval is still submitted to approver A

Changes

Cause

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