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ORA-7445[pfrins()+196] During Apex Installation (Doc ID 2874964.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Cloud Infrastructure - Exadata Cloud Service - Version N/A and later
Information in this document applies to any platform.
APEX has been installed and then un-installed. Now in a second intent to install it is showing the error.


We are facing ORA-07445 during apex installation.

ORA-07445: exception encountered: core dump [pfrins()+196] [SIGSEGV] [ADDR:0x28] [PC:0x540FF64] [Address not mapped to object] []

In incident trc file observed:

----- PL/SQL Call Stack -----
object line object
handle number name
0xe6585388 1642 package body APEX_040200.WWV_FLOW_WS_SETUP
0xe6585388 1797 package body APEX_040200.WWV_FLOW_WS_SETUP
0xf34ce390 3 anonymous block


--- Abridged Call Stack Trace -----


[04]: sslsshandler []<-- Signaling
[05]: __sighandler []
[06]: pfrins [PLSQL_Code_Execution]
[07]: pfri1_inst_spec [PLSQL_Code_Execution]
[08]: pfrrun [PLSQL_Code_Execution]
[09]: plsql_run [PLSQL_PSD_Standalones]
[10]: peicnt [PLSQL_Code_Execution]
[11]: kkxexe [PROGINT_PLSQL]
[12]: opiexe [Time_Limit]
[13]: kpoal8 [PROGINT_MISC]
[14]: opiodr [OPI]
[15]: ttcpip []


 APEX has been installed and then un-installed.

@In this case in particular it seems the clean-up was tried when ORDS was still open so apex_public_user was not cleaned and also the APEX on the PDB was local NOT Inherited, so it had to be manually cleaned.


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