Fusion Global HR: Checklist Transactions Erroring Process Name: Checklists Action Occurrence (Doc ID 2875267.1)

Last updated on MAY 18, 2023

Applies to:

Symptoms

Checklist Transactions Error every day in Prod.
This is for Process Name: Checklists Action Occurrence
Users are not experiencing any issue. They are getting checklist tasks allocated and getting notifications.

This is causing lot of confusion to the admins and requesting a way to stop these error transactions.

TAC (Transaction Console/details) Log shows below error:

ERROR
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Changes to this data are pending approval.SEVERITY_ERROR
oracle.apps.hcm.common.transaction.model.util.DuplicatedTransactionException


STEPS
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The issue can be reproduced at will with the following steps:

1. Tools > Transaction Console
2. You see that transactions with Process Name: Checklists Action Occurrence are having a status = red-x
3. Open the transaction and see TAC Diagnostic to see fault

Changes

Cause

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