Automatch don't apply total receipt amount in case of transactions (DM) with multiple installements (Doc ID 2875758.1)

Last updated on JUNE 16, 2022

Applies to:

Symptoms

Automatch don't apply total receipt amount in case of transactions with multiple installements

Sample:
Receipt Number XXCIELO_100
Entered Amount = 283.54
Total Applied = 81.00
Unapplied Amount = 202.54

This is a receipt with just 81,00 applied and 202,54 in unapplied amount
In recommendations just shows two installments of the transaction and are the same it was applied:
This is the transaction installments:


EXPECTED BEHAVIOR
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The amount should be applied totally since we have more installments in this transaction.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Account Receivables -> Create Receipts in Spreadsheet
2. Enter details for receipts applied to invoices with installments
3. Create Receipt Batch -> Upload

Cause

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