My Oracle Support Banner

BI Publisher Download Service Reports Not Returning Any Data (Doc ID 2876268.1)

Last updated on MAY 11, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Goal

 After upgrading to version 19.3.009, the Merch SaaS BI Publisher download service is not returning any data in any of the reports:
 - when running the reports directly on BI Publisher, they return data normally (as before the upgrade);
 - when calling the download service, no data is returned (although there is data available).

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.