My Oracle Support Banner

Blank Space At Top of Fusion Screen With Error Message: Error 404--Not Found (Doc ID 2876341.1)

Last updated on JULY 01, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On all screens except the Home Page, a blank space is shown with the following error message:

This problem occurs on the landing page (/crmUI/faces/FuseOverview....) but does not occur on the home page (homepage /fscmUI/faces/FuseWelcome).  This  issue is only on the test environment and all users have this issue.

The issue can be reproduced with the following steps:

1. Log onto /crmUI/faces/FuseOverview as any user.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.