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Pushing Out Changes to the Dashboard Area Across All Shells Never Completes (Doc ID 2876778.1)

Last updated on JUNE 24, 2022

Applies to:

Primavera Unifier Cloud Service - Version 20.12.11.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When users are trying to push out any changes to the Dashboard area across All Shells, the process appears to start, but never completes.

EXPECTED BEHAVIOR

Update Shell jobs to complete successfully.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into PrimaveraUnifier
  2. Navigate to Company Workspace > Templates > Shells > SHELL_NAME > Template > Setup > Dashboards
  3. Check the Update History
  4. Notice many jobs do not have a status

Cause

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In this Document
Symptoms
Cause
Solution
References


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