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Previously, attributes were auto-completed when selecting part number on the Quick Add (Legacy) (Doc ID 2877216.1)

Last updated on MARCH 06, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 A Patch 2 and later
Information in this document applies to any platform.

Symptoms

On: 22 A Patch 2 version, Commerce

ACTUAL BEHAVIOR
---------------
Attributes were formerly filled automatically upon selecting a part number in the Quick Add of Line Item Grid, no longer working.

On the Line Item Grid users used to click on Quick Add, then select a Product number, and once the product number is selected, that product's Description should be filled automatically, as well as its list price. Those fields are no longer filled immediately after selecting the Product number and now a "Save" click is needed to display those fields (description and price).

EXPECTED BEHAVIOR
-----------------------
Description and list price should be filled in after selecting the Product number.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Open a quote.
2- Click on the Add Quick Key Item at the top of the LIG.
3- In the product number column add any number and select one of the products that pop-ups.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users need to do extra steps (click Save) to get the description and list price, which is a regression of previous behavior.

Changes

 Site upgrade to 22A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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