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PRC: PO: Buyers Receiving E-Mail With Subject = Returned Mail: See Transcript For Details And Body With Message: Message Exceeds Local Size Limit After Submitting Purchase Order For Approval (Doc ID 2877411.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 
Purchase Order/E-mail Communication

After a Purchase Order is submitted for approval, buyers receive an  e-mail with
Subject = Returned mail: see transcript for details
From = Mail Delivery Subsystem

The e-mail body contains the message
SIZE=<value>
  Message exceeds local size limit
  Service unavailable


The e-mail

Contains  attachments ;
Shows details of e-mail that originated the message:
Subject: Document Purchase Order



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a purchase order, buyer enters his own e-mail in supplier's e-mail, save, submit for approval
2. Approve purchase order
3. Buyer's inbox shows e-mail
Subject = Returned mail: see transcript for details
From = Mail Delivery Subsystem

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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