My Services Traditional Cloud Account Federated SSO fails after IDP certificate update
(Doc ID 2878322.1)
Last updated on JUNE 23, 2022
Applies to:
Oracle Account Reconciliation Cloud Service - Version 16.03.53 to 22.06.60 [Release 16.0 to 22.0]Oracle Enterprise Data Management Cloud Service - Version 18.01.42 to 22.06.60 [Release 18.0 to 22.0]
Oracle Enterprise Performance Reporting Cloud Service - Version 11.1.2.3.607 to 22.06.60 [Release 11.1 to 22.0]
Oracle Financial Consolidation and Close Cloud Service - Version 16.05 to 22.06.60 [Release 16.0 to 22.0]
Oracle Enterprise Planning and Budgeting Cloud Service - Version 16.05 to 22.06.60 [Release 16.0 to 22.0]
Information in this document applies to any platform.
Symptoms
When configuring Single Sign On via Traditional Cloud Account for My Services, after uploading a newly provided Identity Provider (IDP) metadata .XML file, SSO continues to fail or the upload of the IDP XML file is not successful. Issue presents itself after IDP certificate update or renewal. Even after Identity Domain Administrators login to My Services and update the IDP XML file via the SSO Configuration Tab. All users are unable to login to applications on the identity domain via SSO.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |