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Menu Ordering Unexpectedly Rearranged On Log In (Doc ID 2878608.1)

Last updated on JULY 08, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

Issue Description


The issue occurs when a user who has multiple menu's logs in and lands on the home screen - the order of the icons changes randomly. 

Sometimes the menus are reflected in a particular order, and for other log ins the order is reflected in a completely different order.

Steps to Recreate the Issue


1. Setup a user with multiple menus

2. Login multiple times-notice icons are not always in same order

3. Navigate to CONFIGURATION & ADMIN --> USER ACCESS

Query the user/users on this screen

4. Notice in section user menu ID - there are multiple menu's assigned here

Cause

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In this Document
Symptoms
Cause
Solution
References


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