My Oracle Support Banner

Automatic backups failing with DCS-10405:Failed to authenticate the Object Storage credentials in OCI VM DB System (Doc ID 2879426.1)

Last updated on DECEMBER 15, 2022

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Automatic backups failing with DCS-10405:Failed to authenticate the Object Storage credentials in OCI VM DB System :

[root@host ~]# dbcli describe-job -i 517a1705-5b1a-4673-94cf-7ccb8245e98d -l VerboseJob details
----------------------------------------------------------------
ID: 517a1705-5b1a-4673-94cf-7ccb8245e98d
Description: Create Regular-L0 Backup with TAG-auto for Db:test in OSS:bucket_name
Status: Failure
Created: June 16, 2022 3:39:14 AM UTC
Progress: 2%
Message: DCS-10405:Failed to authenticate the Object Storage credentials.Url To Container : https://swiftobjectstorage.eu-frankfurt-1.oraclecloud.com/v1/dbbackupfra/bucket_name,
statusCode : 401,
opc-request-id : fra-1:FsNRzPfWkFrrVwLKyYG1LaDcWSDJ_dRBt
Cause: Could not validate Object Store container. Could be due to network issue or incorrect credentials were provided while connecting to object store.
Action: Correct the error and retry the operation.Task Name Start Time End Time Status

Changes

 Database was upgraded from 11g to 19c

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.