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"SSO session has expired" Pops Up On P6 TeamMember Mobile After Clicking On Approvals (Doc ID 2879460.1)

Last updated on JUNE 28, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.3 to 22.5 [Release 22.3 to 22.5]
Primavera P6 Enterprise Project Portfolio Management - Version 21.12 to 21.12.6.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

When attempting to click on Approval in P6 mobile app,
the following error occurs.

ERROR
-----------------------
SSO session has expired


STEPS
-----------------------
The issue can be reproduced with the following steps:

  1. Login P6 mobile app.
  2. Click on Approval tab.
  3. Above error pops up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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