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DEALINC_JOB Took More Than 9 Hours To Finish Execution (Doc ID 2879700.1)

Last updated on JUNE 28, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : NA version, Merch - Procurement

ACTUAL BEHAVIOR
---------------
DEALINC_JOB took more than 9 hours to finish execution

We have 78 active deals for the running period and deal income is calculated for 40 line items. Hence it was expected to complete in a few mins. but took a lot of time.

EXPECTED BEHAVIOR
-----------------------
It is supposed to finish execution in 5-10 mins only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. We have 78 active deals for the running period and deal income is calculated for 40 line items, hence it was expected to complete in a few mins
2. This is a weekly job but it is running every day.
3. The job is running for more than 30 mins. However, it is supposed to finish execution in 5-10 mins only.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, all other dependent jobs are waiting for this to complete.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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