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Payment Error In Bill Management - Payment processor not working properly contact payment administrator. (IEX-615071) (Doc ID 2879789.1)

Last updated on JULY 14, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

While attempting to make a payment through Bill Management, the user receives the error message Payment processor not working properly contact payment administrator. (IEX-615071)

If AFlog is enabled, the users receives 2 error messages instead of the single one:
1. Enter a payment instrument for the receipt method (AR-855193)
2. The transaction references an invalid transaction extension identifier (IBY-825153)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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