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Refresh Button Provided On The Sales Audit Dashboard For Each Section Not Fetching Latest Data (Doc ID 2881085.1)

Last updated on JANUARY 10, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

The Refresh Button available adjacent to each section under ReSA dashboard isn't fetching the latest data.

Problem Statement:
-------------------
Pressing on refresh button in the RESA Dashboard does not refresh the data.

Steps to Reproduce:
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Prerequisites: Make sure you have data in SA_ERROR for the last x days, where x is the setting for number of days displayed in the RESA Dashboard.

1. Go to RESA Dashboard
2. Choose a transaction to fix.
3. Fix it.
4. Press on refresh (data is not refreshed, just animation of refresh is showed).
5. Get out of the screen Resa Dashboard, close it.
6. Open again the screen, the data is now the new one.

Cause

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In this Document
Symptoms
Cause
Solution
References


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