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Smart Text Is Avaiable in SR Message Field But Not in SR Problem Description (Doc ID 2881284.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

While responding to a SR all smart texts are available in the message field, but while creating a SR only one smart text is available in the detailed Description.

Cause

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In this Document
Symptoms
Cause
Solution


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