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Finalize Billing Documents For Portugal Is Not Picking Few Transactions In Frozen Status (Doc ID 2881552.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
EMEA - Finalize Billing Documents for Portugal is not picking few transactions in Frozen status


EXPECTED BEHAVIOR
-----------------------
Once the Finalize process it is run the invoices to be in status Complete

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoices for Portugal
2.Run Finalize Billing Documents for Portugal
3.Some Invoices not being picked by the process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete and report the invoices

Cause

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In this Document
Symptoms
Cause
Solution
References


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