My Oracle Support Banner

Oracle Digital Assistant (ODA) Insights Export Data In CSV Cannot Handle Line Breaks and UTF-8 Foreign Language Characters (Doc ID 2881940.1)

Last updated on JULY 08, 2022

Applies to:

Oracle Digital Assistant - Version 20.x to 22.x
Information in this document applies to any platform.

Symptoms

Oracle Digital Assistant (ODA) data in Insights are exported as CSV file. But they are displayed incorrectly when opened in Excel, as shown in screenshot below:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.