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In RPCS Price Enquiry Screen Getting A Pop Up An Application Error Has Occurred (Doc ID 2882062.1)

Last updated on JULY 12, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : NA version, Operations & Maintenance

When attempting to search price enquiry screen, the following error occurs.

ERROR
-----------------------

An application error has occurred.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Prerequsite: Pricing_cost in future_cost table for an item should be 0

1.Login into RPCS
2. Click on task Bar > Click on Price enquiry
3. Enter item and date detail in search screen then click on search
4. Observe that an error pop up appears saying "An application error has occurred"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use price enquiry screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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