'ORDER RELEASE - MOD - PROPAGATE CHANGES' 'Propagate Order Release Pickup Dates' Fails With 'Order Release XXX Time Change Made Shipment With No Rate Service Solution'
(Doc ID 2883098.1)
Last updated on JULY 13, 2022
Applies to:
Oracle Transportation Management Cloud Service - Version 22.2 and laterInformation in this document applies to any platform.
Symptoms
OMD agent action (ORDER RELEASE - MOD - PROPAGATE CHANGES) (Propagate Order Release Pickup Dates) fails to re-drive shipment with error 'Order release XXX time change made shipment with no rate service solution', when trying to update an Order Release early pick up date to propagate the change to the associated shipments.
Example:
-------------
Orders:
ORDER01
EPD: 2022-05-26 05:00:00
EDD: 2022-05-30 08:00:00
LDD: 2022-05-30 08:00:00
4773680 ORDER02
EPD: 2022-05-26 05:00:00
EDD: 2022-05-30 12:00:00
LDD: 2022-05-30 12:00:00
01. Plan Order (ORDER01) via 2-leg itinerary
2 Shipments are created
- SHIPMENT01
Start Time = 2022-05-28 18:00:00
End Time = 2022-05-30 04:11:00
- SHIPMENT02
Start Time = 2022-05-30 04:11:00
End Time = 2022-05-30 08:00:00
02. Move Order (ORDER02) to leg-1 Shipment (SHIPMENT01)
03. Send an Order Update
EPD: 2022-05-26 08:00:00
04. OMD Agent
ORDER RELEASE - MOD - PROPAGATE CHANGES
Propagate Order Release Pickup Dates - checked
Propagate Order Release Delivery Dates - checked
05. Expectation is that Early Pickup date will be updated and shipment leg1 will be re-driven (start time will be moved forward by 3 hours)
06. But this error happens
CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION: [019484] Order release:ORDER01 time change made shipment with no rate service solution.
-------------
Orders:
ORDER01
EPD: 2022-05-26 05:00:00
EDD: 2022-05-30 08:00:00
LDD: 2022-05-30 08:00:00
4773680 ORDER02
EPD: 2022-05-26 05:00:00
EDD: 2022-05-30 12:00:00
LDD: 2022-05-30 12:00:00
01. Plan Order (ORDER01) via 2-leg itinerary
2 Shipments are created
- SHIPMENT01
Start Time = 2022-05-28 18:00:00
End Time = 2022-05-30 04:11:00
- SHIPMENT02
Start Time = 2022-05-30 04:11:00
End Time = 2022-05-30 08:00:00
02. Move Order (ORDER02) to leg-1 Shipment (SHIPMENT01)
03. Send an Order Update
EPD: 2022-05-26 08:00:00
04. OMD Agent
ORDER RELEASE - MOD - PROPAGATE CHANGES
Propagate Order Release Pickup Dates - checked
Propagate Order Release Delivery Dates - checked
05. Expectation is that Early Pickup date will be updated and shipment leg1 will be re-driven (start time will be moved forward by 3 hours)
06. But this error happens
CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION: [019484] Order release:ORDER01 time change made shipment with no rate service solution.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |