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RPAS Cloud: POM Batches Are Failing with Error "Failed to call web service with exception: java.net.MalformedURLException: unknown protocol" (Doc ID 2883140.1)

Last updated on JULY 13, 2022

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Fashion Soft Lines Cloud Service - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

The daily batches executed from Oracle Process Orchestration and Monitoring (POM) have failed with the error below: 

2022-07-08T01:00:20,637 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************
2022-07-08T01:00:20,653 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ******* BEGIN SYSOUT FOR PROGRAM: /u01/retail/rpasce/rpasce_batch/rpasce_batch.ksh
2022-07-08T01:00:20,654 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************
2022-07-08T01:00:20,654 [Thread-68] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************
2022-07-08T01:00:20,654 [Thread-68] DEBUG BatchShellCommandRunnerBatchlet - ******* BEGIN SYSERR FOR PROGRAM: /u01/retail/rpasce/rpasce_batch/rpasce_batch.ksh
2022-07-08T01:00:20,655 [Thread-68] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************
2022-07-08T01:00:22,250 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - EXT_PROG_SYS_OUT:/u01/retail/rpasce/rpasce_batch/rpasce_batch.ksh: Error: Failed to call web service with exception: java.net.MalformedURLException: unknown protocol: <data center address>
2022-07-08T01:00:22,282 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************
2022-07-08T01:00:22,282 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ******* END SYSOUT FOR PROGRAM: /u01/retail/rpasce/rpasce_batch/rpasce_batch.ksh
2022-07-08T01:00:22,282 [Thread-67] DEBUG BatchShellCommandRunnerBatchlet - ***********************************************************************************************

Cause

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