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Unable To Update Project From Project Template With SOV Payment Applications Structure (Doc ID 2883168.1)

Last updated on JULY 19, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.3.0 to 21.12.6.0 [Release 21.12]
Primavera Unifier - Version 21.12.3.0 to 21.12.6.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF PROBLEM:

The user is unable to update a project from a project template with the SOV Payment Applications structure.

While updating a Project_XYZ from the ProjectTemplate_123, the Payment Applications structure under the Schedule of Values (SOV) is updated. However looking at the Update Shells>History, the following error is logged:

ERROR RECEIVED:
“An unexpected error occurred in processing the request. Contact your System Administrator with the Error Code: ABCD-67E767227F-psovstructure.”.

Note: The error varies in the string between ABCD and psovstructure.

STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:

  1. Log in to Unifier.
  2. Navigate to Company Workspace (Admin Mode) > Templates > Shells > Projects > ProjectTemplate_123 > Cost Manager > Schedule of Values > Payment Applications.
  3. Click Update Shells > Shells… > Find…Project Project_XYZ > Update Shell
  4. Click Update Shells > History…> shows the status as 'Finished' however on opening the entry, the above error msg is displayed.


EXPECTED OUTCOME:

The user should be able to update a project using a project template with the SOV Payment Applications Structure and no receive any errors under Update Shells > History > task entry.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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