Unable To Update Project From Project Template With SOV Payment Applications Structure
(Doc ID 2883168.1)
Last updated on JULY 19, 2022
Applies to:Primavera Unifier Cloud Service - Version 188.8.131.52 to 184.108.40.206 [Release 21.12]
Primavera Unifier - Version 220.127.116.11 to 18.104.22.168 [Release 21.12]
Information in this document applies to any platform.
DESCRIPTION OF PROBLEM:
The user is unable to update a project from a project template with the SOV Payment Applications structure.
While updating a Project_XYZ from the ProjectTemplate_123, the Payment Applications structure under the Schedule of Values (SOV) is updated. However looking at the Update Shells>History, the following error is logged:
“An unexpected error occurred in processing the request. Contact your System Administrator with the Error Code: ABCD-67E767227F-psovstructure.”.
Note: The error varies in the string between ABCD and psovstructure.
STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:
- Log in to Unifier.
- Navigate to Company Workspace (Admin Mode) > Templates > Shells > Projects > ProjectTemplate_123 > Cost Manager > Schedule of Values > Payment Applications.
- Click Update Shells > Shells… > Find…Project Project_XYZ > Update Shell
- Click Update Shells > History…> shows the status as 'Finished' however on opening the entry, the above error msg is displayed.
The user should be able to update a project using a project template with the SOV Payment Applications Structure and no receive any errors under Update Shells > History > task entry.
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