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A Menu Of Kaltura Player Missing In Some Client Platform/Browsers (Doc ID 2883188.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Content Management - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

When viewing Video-Plus asset in Oracle Content Management (OCM) via Kaltura player, we can change the quarity and spped of the playback. However, in several platform and browsers, "Quarity" menu does not appear but only "Speed" menu appears.

It occurs in Apple platforms - all mobile browsers (Safari, Chrome, Firefox) on iOS and
Safari on MacOS.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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