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Users are Unable to Access RICS Applications in v21 and v22 Environments (Doc ID 2883565.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version 21.0 and later
Information in this document applies to any platform.

Goal

Users are getting "403- Forbidden Access" Errors when trying to access the Oracle Retail Integration Cloud Service (RICS) applications with v21 or v22 versions. However the same access is working fine when accessing the v19 environments. 

Solution

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